General FAQs

I can't find my model of device on the site?

Sorry for the inconvenience, we are working on the site, some products may sync later, If you have questions about our products please contact us via email directly or leave a message on contact page.

Difference between 2.4GHz and 5GHz WIFI?

The primary differences between the 2.4GHz and 5GHz wireless frequencies are range and bandwidth. 5GHz provides faster data rates at a shorter distance. 2.4GHz offers coverage for farther distances, but may perform at slower speeds.

Laptops - Winbook N140

Is it good for basic games?

Yes, you can play the tiny storage games and some small online games. Besides, this Windows 10 laptop can satisfy you to surf the Internet, watch videos, Zoom, simple office work and so on. It supports 2.4GHz and 5GHz WiFi signals which brings faster and more stable Internet surfing during your use.

Can i use it for online courses?

Yes, this laptop 14 inch supports online courses. It is equipped with a high definition camera, supports both 2.4GHz and 5GHz WiFi signals. The laptop can bring comfortable stability during your use.

Can I make calls with this labtop?

You can use Skype and other VOIP software to make a voice or video chat. It is not only equipped with a high-definition camera, but also supports 2.4GHz and 5GHz WiFi signals. Ultra-thin and lightweight computer is easy to carry, allowing you to video anytime, anywhere. Come and enjoy your fast and smooth HD computer!

Does this have an HDMI port?

Yes. The N140 laptop windows 10 has an HDMI port. HDMI is a fully digital video and sound transmission interface, which can transmit uncompressed audio and video signals. It can be used for DVD players, personal computers, TVs, game consoles, televisions and so on. HDMI can send audio and video signals at the same time.

How to use the numeric keyboard?

Here is the usage of the numeric touchpad: put your finger on the "Slide" for 3 seconds, slide down is to activate the numeric keyboard function and the touchpad function will be deactivated. On the contrary, slide up will activate the touchpad function and deactivate the numeric function. You can check the guideline here.

Tablets - WinTab P20

Can i add a memory card?

This 10-inch tablet has 64GB of storage memory installed, and you can insert a 128GB SSD card

Where do I get maps to install for the GPS?

You need to open the Google store to download the map software, then download the offline map in the software, and finally turn on the GPS, then you can navigate anywhere.

Is the version of Bluetooth 5.0?

This tablet is equipped with BT5.0, which greatly reduces power consumption while maintaining high-speed transmission.

Does this allow for a wired headset? Or is it Bluetooth only?

This tablet supports wired headsets, is equipped with Bluetooth 5.0, also supports Bluetooth headsets.

Will any of the T10 accesssories fit the WinTab P20?

T10 leather case is not suitable for P20, P20 needs to purchase special leather case and keyboard. The leather case and the keyboard are integrated.

Can you download and stream Netflix, Hulu and Prime video?

You can download any video software on Google Store to watch the video.

Can it use a SIM card for data if I don't have WIFI?

The tablet is a WIFI tablet and cannot use a SIM card.



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